On June 24, the earth shook, but the Church rose to its feet. Within hours, our congregations had opened aid corridors to the HUB in Maracay. Together with Foursquare Disaster Relief, we brought food, hygiene supplies, play and companionship to those who needed them most. Every number on this dashboard is a person with a name and a story: restored, established, strengthened and affirmed.
Pastor Janeth León de Mayorga · President, Federation of Foursquare Gospel Churches of VenezuelaThe REFA model: intervention framework
REFA: Restaurar · Establecer · Fortalecer · Afirmar (Restore · Establish · Strengthen · Affirm) — walking alongside every community.
Restaurar (Restore)
Large-scale distribution of food rations to ease the immediate nutrition crisis.
Establecer (Establish)
Setting up stable community service hubs and logistics corridors.
Fortalecer (Strengthen)
Equipment, family hygiene kits and psychosocial support units on the ground.
Afirmar (Affirm)
Building lasting community capacity to sustain care over the medium term. (1 Peter 5:10)
Logistics architecture: FIECV – FDR partnership
A central HUB that receives, packs and dispatches, and a distribution network that reaches the last mile.
⚙️ The central HUB · Maracay
- Centralized quality control
- Large-volume cargo intake
- Standardized modular packing
- Managing supply fluctuations
🕸️ The distribution network · 10 districts / 11 nodes
- Decentralized last-mile deployment
- Service points mapped and geolocated
- Efficient distribution that doesn’t overload supply lines
The equipment inventory: operating independently
Keeping services running through the breakdown of public utilities along the coast and in the mountains.
Immediate power
4 generators (950 W) + extension cords and power strips
Critical connectivity
3 Starlink kits for real-time tracking
Cold chain and hygiene
5 coolers (85 L) + 4 water jugs (20 L, drinking water)
Rapid deployment
8 pop-up canopies for modular care areas
The human engine: how our volunteers are organized
HUB logistics team
- Unloading and inventory
- Modular packing
- Strict quality control
- Dispatching humanitarian cargo
Mobile missionary teams
- Last-mile distribution
- Emotional support in affected areas
- Targeted weekend deployments
The response curve: 129 days of continuous operation
From June 25 to October 31 · average daily meals served per phase.
Deployment by phase
Three phases, one purpose: no family left alone.
Phase 1 · Emergency
Jun 25 – Jul 31Strategic objective: Contain the initial survival crisis with maximum logistical intensity.
Phase 2 · Consolidation
AugustStrategic objective: Shift from sheer volume to sustainable family support and emotional care.
Phase 3 · Continuity
Sep – OctStrategic objective: Strengthen the community’s capacity to carry on, so assistance doesn’t fall off a cliff.
Diagnostic matrix of phased deployment
| PHASE 1 · EMERGENCY | PHASE 2 · CONSOLIDATION | PHASE 3 · CONTINUITY | |
|---|---|---|---|
| Objective | Shock response | Family support | Local ownership |
| Meals | 76% (47,535) | 16% (10,120) | 8% (4,980) |
| Supply focus | Bulk food (5,775 kg) | Shift to family food bags (310) | Planned wind-down (155 bags) |
| Field team | 32 missionaries · high volume | 56 missionaries · peak | 8 missionaries · streamlined |
Aid percentages
How our care was distributed across the response.
Composition of material aid (16,250 kg)
69% food · 11,245 kg
31% other supplies · 5,005 kg
- 855 family food bags (direct impact)
- 850 personal hygiene kits (disease prevention)
- 850 educational toys (emotional support for children)
Meals served by phase
Summary by phase
| Phase | Meals | Food (kg) | Other supplies (kg) | Bags | Missionaries | HUB volunteers |
|---|---|---|---|---|---|---|
| Jun 25 – Jul 31 | 47,535 | 5,775 | 3,250 | 390 | 32 | 40 |
| August | 10,120 | 4,370 | 1,210 | 310 | 56 | 40 |
| Sep – Oct | 4,980 | 1,100 | 545 | 155 | 8 | 20 |
| Total | 62,635 | 11,245 | 5,005 | 855 | — | — |
Our church network in the communities
Ongoing care and a steady presence on the ground. Each point opens its location in Google Maps.
Illustrative sketch: the coastline and terrain are approximate, and positions are relative. Open each link for the real map. ● Ongoing care ○ Emergency phase ■ HUB
Ongoing care (September – October)
Also served during the emergency phase
Key success factors of the REFA model
1. Decentralized, on-the-ground action
Our network of local churches removed bottlenecks and kept last-mile deliveries fast.
2. Self-sufficient technology
Pairing 950 W generators with Starlink terminals kept every delivery traceable even as public services collapsed.
3. A gradual handoff
Assistance never stopped abruptly: the operational load shifted step by step to local capacity (70% of nodes still active).
62,635 meals served. 62,635 real acts of restoration, resilience and hope.
The Church remains.We are the body of Christ. As long as a family needs a helping hand, our response is not over. Let us keep standing and serving together until every story is restored and affirmed.1 Corinthians 12:27